Meet our team 

As you can imagine from a product design company committed to developing best-in-class products which improve people's lives, our team is an essential part of our success.  With a team of over 40 based throughout the UK, we're continuously raising the standards of the sectors in which we operate thanks to the expertise, energy and passion of our staff. 

You will notice that some of our team have a *WFH* after their name, this is just so you can see who is working from home during the Covid-19 pandemic.  We have a number of parents across our team, who will now be juggling work and looking after their children - we would ask for your patience in case you have an enthusiastic toddler join your call or they need to tend to a screaming child.  Our super parents are great at multitasking, but only human.

Gus Thomas


Gus Thomas,
Product Design Engineer *WFH*

 

Fiona Hartley


Fiona Hartley,
Marketing Manager *WFH*

 

Sebastian Mann


Sebastian Mann,
Business Development *WFH*

 

Clare-Bowen


Clare Bowen,
Business Development *WFH*

 

Kevin Addie


Kevin Addie,
Head of Improvement & Quality *WFH*

 

Martin Izod


Martin Izod,
Director *WFH*

 

Steven-Harvey-small2


Steven Harvey,
Project Manager *WFH*

 

Kirsty Ormerod


Kirsty Ormerod,
Accounts Administrator *WFH*

 

Lee Ackland


Lee Ackland,
Doorset Manager *WFH*

 

Philip Ross


Philip Ross,
Director *WFH*

 

Shaun Ridley


Shaun Ridley,
Product Design Engineer *WFH*

 

Faye-Hayes


Faye Hayes,
Lead People Advisor *WFH*

 

Adam Gallagher


Adam Gallagher,
Commercial Sales *WFH*

 

Ann Quanbrough


Ann Quanbrough,
Finance Manager

 

Peter Hopkin


Peter Hopkin,
Warehouse / Assembly

 

Erin 2-1


Erin Murtagh,
Marketing Executive *WFH*

 

Max Szczerkowski


Max Szczerkowski,
Product Design Engineer

 

Matt Marias


Matt Marias,
Product Design Engineer *WFH*

 

David Falkingham


David Falkingham,
Operations Director

 

Martin Lees


Martin Lees,
Access Control Manager *WFH*

 

Susan McCallum


Susan McCallum,
Admin / Support *WFH*

 

Nigel Stanton


Nigel Stanton,
Warehouse / Assembly

 

Jeremy Young


Jeremy Young,
Product Design Engineer *WFH*

 

Shaun-Young


Shaun Young,
National Specification Manager *WFH*

 

Simon Smith


Simon Smith,
Commercial Sales

 

Di Lord


Di Stanton,
Warehouse / Assembly

 

Chris Chambers


Chris Chambers,
Doorset Manager *WFH*

 

Andrew-Crabb


Andrew Crabb,
Business Development *WFH*

 

John McDougall


John McDougall,
Chairman

 

Gregor-Long


Gregor Long,
Marketing Intern *WFH*

 

Elizabeth Stewart


Elizabeth Stewart,
Office Manager *WFH*

 

Craig Paterson


Craig Paterson,
Head of Operations *WFH*

 

Garry Hatton


Garry Hatton,
Senior Doorset Coordinator *WFH*

 

Paul-Harding-2


Paul Harding,
Electronic Systems Project Manager *WFH*

 

Heather-White


Heather White,
Assistant Office Manager *WFH*

 

Nicky-McKenzie-1


Nicky McKenzie,
IT Technician *WFH*

 

James-Randall


James Randall,
Business Development

 

Chris-Foster-no-background


Chris Foster,
Head of Service *WFH*

 

Our teams 


Design engineering team

Our team of design engineers are involved in the design and development of best-in-class products for Mental Health and other environments.

Having recently grown from three to six full-time employees,  they follow a rigorous design process, involving our customers at each stage of product development.  This 'Voice of Customer' approach helps ensure the end result overcomes existing limitations and meets our customers' needs. 

Doorsets team 

Our doorsets team are conveniently located across the UK – in easy reach of our customers.  The majority of their time is spent meeting customers to understand their requirements and help them specify the most suitable doorsets.

As well as assisting with specifications, they also arrange trials or visits with our mobile doorset samples – as some of our products are best seen to be appreciated.

Locksets team 

As locksets are a critical safety product in Mental Health environments, ensuring staff can always get access when they need it, we created a dedicated anti-ligature locksets and handles team.

Including roles from operations to sales, they have specialised knowledge and expertise on our range of anti-ligature locksets and handles.

Partner Support

At Safehinge Primera, our relationship with architectural ironmongers and door manufacturing partners is vital to our success and represents a major part of what we do.  That’s why we’ve created the new role of Partner Sales Support. 

Working with our door and ironmongery partners,  this involves providing specification and sales support for  component sales – including finger guards, anti-ligature locksets and door components for Mental Health.

Supporting roles

Exactly like the Mental Health and Education sectors we operate in, it's the supporting roles at Safehinge Primera which keep the whole operation moving every day.

From admin and finance, to marketing and warehousing, they communicate with our customers, suppliers and partners and ensure the business runs smoothly.  The result?  A dedicated team providing exceptional customer service, saving you time and helping you get what you need when you need it.