20 March 2020

Coronavirus (COVID-19): Our continued support

There is no doubt we're living in interesting times.  Video conferencing is becoming the new normal for the entire world and the coming months will create challenges on a scale we've never faced before. 

However, we take solace in the fact that we're all in this together.  Here at SHP, we're going to face issues head on to ensure we look out for each other. The health and mental wellbeing of your team and ours, is our top priority.

BRE team video conference
Above:  Philip compares coffee mugs with the BRE team while they work on the DIMHN testing initiative.

We feel we have a duty to play our part and try to keep things going.  We'd like to continue working together to help you learn about the latest innovations and to help create better buildings.  It's only by working closely with you that we'll achieve this together.

As the global impact of Coronavirus (COVID-19) continues to evolve, we've put robust plans in place to ensure the SHP team and their families are safe, well prepared and able to continue supporting you and your projects.

It's in our DNA

As a design and engineering business; continuous improvement, risk management and innovation are at the heart of what we do. So, we're well prepared and able to adapt to abnormal events with a robust business continuity plan in place.

Here are some of the practical and protective measures we've put in place:

  • Safety and hygiene

    We have a duty of care to your team and ours to ensure we implement safety and hygiene best practices. Our operations and services teams are equipped with industry standard anti-bacterial wipes, gels and disposable gloves to minimise risk.  We're also ensuring all our tools, surfaces and vehicles are thoroughly cleaned before and after any work is undertaken.

  • Operational infrastructure

    We've invested heavily in our team and our infrastructure to ensure we remain operational during this challenging time.  Our systems have always been cloud-based and we've expanded our use of video conferencing and webinars when face-to-face meetings are not possible. We're also able to provide technical support remotely - a quick video call can be very effective.

  • Remote working and social distancing

    With our team spanning the whole of the UK, a large proportion of our staff already work remotely and with schools closing, this will expand to more of the team.  We've updated our people page so you can see who is working from home. We'd ask for your patience for the parents amongst us who may have a toddler wanting to join in your call.

  • Health and wellbeing

    We are even more mindful of our team's mental health and social connectivity.  We've put various initiatives in place including national video breakfasts/lunches, dedicated team chat rooms and regular communication to support wellbeing. 

We'd love to hear from you on how you're supporting those around you during this challenging time!