One word that sums up 2019 for Safehinge Primera is growth. Our market share has grown, our product offering has grown and our reach has grown. And most importantly, our team has grown; expanding our breadth and depth of expertise across the board.
Team strategy day - July 2019, Penrith
Design in Mental Health
An event of 2019 that symbolised this growth was the Design in Mental Health conference & exhibition. Our seventh consecutive year exhibiting at the flagship event, we set out to create a stand that was reflective of our expansion and invited customers - existing and new - into a welcome calm. It’s this same calming, non-institutional impact we strive to facilitate in mental health inpatient environments.
Design in Mental Health 2019
Leading by example
At the end of last year, we introduced our newly-created leadership team. Our Head of Sales & Commercial, Head of Operations, Head of Continuous Improvement & Quality and Head of Service demonstrate our commitment to effectively harmonising our people, products and projects to deliver the very best products and service for healthcare providers in the UK & beyond.
Leadership team (L-R): John Bertram, Craig Paterson, Kevin Addie, Chris Foster
Expanding our horizons
With account managers covering all regions for both mental health and finger guard products, we can now provide our customers with local support wherever they are in the UK & Ireland. We’re delighted to be able to give our customers this level of support and offer the peace of mind that an SHP expert is close by.
Beyond the UK, our products continue to be recognised globally. We're expanding our reach throughout Scandinavia alongside our Danish partner Arkisafe; and with SHP inc. established, we're also increasingly supplying our products throughout the USA with the number of enquiries growing each day!
2020 is set to be an exciting year as we get ready for the official market launch of two truly ground-breaking products. We take pride in our meticulous design process - ensuring we develop and test until we’re confident our products are safe and robust. Both of these products have been in development for a number of years and after positive results from various trial sites, we’re almost ready to install them nationwide.
Watch this space!